For the people closest to her, and even for those who only knew her from seeing her around the office, the lasting impression of Mel must be her constant smile. She always seemed to find the positive side to every situation and had a warmth of character and enthusiasm for life that could not be matched. She could hardly contain her excitement when she spoke about her new role at Risk Waters, which would see her dividing her time between her life here – with her boyfriend and family – and her new responsibilities in New York.

Mel’s leadership skills were outstanding. She not only led her Waters Training team with an admirable maturity but also always ensured that her friends and colleagues would be with her for the first round of drinks on a Friday evening.

Mel’s bubbly personality and cheeky sense of humour made her a fantastic manager and a real pleasure to work with. The memory of Mel and her glowing smile will remain with us always